<< Sapporo Enju House Manual >>
If you violate these rules, compensation may be imposed, regardless of intent or negligence violation.
Please read carefully. If there is something you can not understand, please be sure to ask a question.
<< Please carefully read the email we send (with attached file) >>
After reservation is made, we will send E-mail with address, method of entering, notes on accommodation and rules to protect, etc from us in advance.
Since very important things are written, please be sure to thoroughly read everything and share information with the members of the group.
If you can not receive E-mail or if you have any questions, please contact us in the message column of booking site before check-in.
<< Please report the right number of people >>
Please make a reservation at the right number of people.
More than 2 years old child are hotel charges same as one adult.
Please report the number of people of child exactly.
When number of people excess is found out after check-in, you must pay the hotel charges twice as much for the excess number of people.
<< About the car parking >>
When you come to the house by car, please contact me beforehand by all means.
I will information you the nearby toll parking lot.
Please do not park on the road in front of the house at your discretion.
When you do not follow the rule mentioned above, a indemnity may be demanded.
<< Check-in >>
No initial charge to the check-in.
It tells the delivery of key by email.
Please to enter and get the key yourself.
Check-in is from 16:00.
Tell me that People who wish to before 16 o'clock at the time of booking.
Depending on the time you wish, it will be charged.
Since footsteps echo, please do not use the stairs. Please use elevator.
(Please use stairs only in case of emergency.)
<< Guidance of stay >>
･ Take off your shoes in the room. Change into scuffs.
･ No smoking in the building. If you smoke, a separate cleaning fee will be charged.
･ Use toilet paper only In the toilet. If you clog the toilet, you will be charged for repair costs.
･ Do not put a non-hotel guest in the room.
･ There are the neighbors. Please do not issue a loud voice, television, music.
<< TAXI arrangement ( Reception : 9:00 - 21:00 ) >>
If you have a taxi request, please contact me. At that time, please tell me the number of taxis, and the destination.
The commission costs 1000 yen.
For sightseeing season taxi reservations may be full. Please make plans in advance and offer as soon as possible.
<< About the use of the electric appliance >>
When the breaker triped, special operations such as boiler inspection are necessary,
so can not recover by yourself.
If the breaker triped, it costs 4,000 yen to recover!
The breaker will trips when you use the electric appliance a lot at a time.
Because use electricity is big in particular, Air conditioner, Induction cooker, Microwave oven, Toaster oven, Electric heater, Washing machine, Hair dryer, please not to use it as possible at once time.
Please be sure to turn off lights and power off to the heater in unused room.
<< refuse >>
Garbage is discarded to the trash in the kitchen.
Please do not go with the outside of the building. I will handle.
Japan rule about garbage separation is very strict. The separation is categorized into four different types of garbage and recyclables.
2. Plastic bottles (Free coffee cup, Tray, Plastic bag , such as)
3. Cans (PET bottles, Glasses bottles, Steel cans)
<< Use of the kitchen >>
Those that use, please return to the original location and wash.
There is a seasoning in the fridge. Please return after using.
Please do not brought back the equipment (Seasoning, tableware, such as)
Please contact us if there is trouble (malfunction of the machine, Corruption of tableware)
★Please be sure to report when dishes or mugs are destroyed.
(With little damage, we will not claim compensation.
However, we want to grasp that there are dangerous goods.)
When you check out while there is no declaration, you may be demanded a indemnity.
<< Free coffee >>
Espresso machine, please use in the room.
Use , but only for drinks in the room.
Please do not take home a coffee potion.
<< When you go out >>
When you go out (check out), please turn off the power (Stove, Heater, Air conditioning, illumination, and all home appliances).
If the heater is running continuously, we will make a safety setting to avoid the danger of fear of fire.
It costs 10000 yen per place as the safety setting cancellation fee.
Please tighten the faucet, and make sure water does not leak.
When you go out, please tighten the key.
<< Check out >>
Please check out till 10:00.
Past the 10 o'clock, it takes Cleaning fee.
Tell me that People who wish to after 10 o'clock at the time of booking.
Depending on the time you wish, it will be charged.
<< Before departure >>
･ Please separate rubbish and dump it correctly.
･ Please return all of the equipment to its original position.
･ Please do not leave things in the fridge.
･ Please return the Mobile Wi-Fi to its original position.（Please do not take home a mobile Wi-Fi.If the return from post,it will charge a fee for use of up to between the return）
･ Please lock and close the window
･ Please turn off the power of all of the appliances(including stove , air conditioning, lighting).
･ Please close the faucet(kitchen, shower room ).
<< Before you leave >>
･ Do you have everything?
･ Please lock the door, and back to the key box.
<< Exemption >>
We will not bear full responsibility for that accident, theft of the building, the parking lot.
Thanks for your cooperation.
Have a fun trip!